Customer Relationship Management (CRM)
Mr. Atul Puri 20th September 2018 549Category: Information Technology (IT)

In the connected world, Workplace Automation, Customer Engagement and Financial applications are critical to run the business.   As a committed partner in your business we, look for the best platforms to run your business.

We have partnered with Zoho Coporation to bring you the best in class applications, at the most economical terms.

eGrowth can help you identify your needs, sugget the best modules for you to go for and we can help you implement the modules so that your business runs well oiled and the transition is also smooth.

  • Zoho One – Operating System for Business,
    • When Apps Work Together, Your Business Runs Better.Zoho One gives you one suite of more than 40 integrated business and productivity applications for your entire organization. Simply turn on an app to improve a process. Then connect multiple apps so different teams can work together to delight customers, manage finances, and work productively.

You may choose to consider different modules separately as well.

  • Zoho Workplace – All the tools you will ever need to create, collaborate, and communicate with your teams, in one integrated suite of apps—
    • Online Office Suite – Word processor, Spreadsheet, Presentation redefined
    • Collaboration tools – Document Management, Analytics, Web Conference
    • Communication redefined – Email, Instant Messaging, Co-creation

 

  • Customer Engagement Suite – Zoho CRM Plus unifies your customer-facing teams with a single all-in-one software and provides them with visibility of every customer interaction. Empower your teams with the technology they need to give your customers a better experience.
    • CRM – At the heart is a Customer Relationship Platform which captures the customer activities at all possible touch points
    • Contact Manager to manage your contact details
    • Social Media engagement – allows you to remain engaged with your social media platforms form a single dashboard
    • Campaign Management – Remain connected with your leads to build a healthy funnel
    • Survey – Engage with your customers through surveys
    • Backstage – Event Management tool
    • Forms to capture user interest

 

  • Zoho Finance Plus – Now GST-Ready, for India’s new GST economyFrom invoicing to order management to accounting, our integrated finance suite has all bases covered when it comes to your back office operations. As India is moving towards a GST-ready economy, we’ve added all the features you’ll need to make sure your business becomes—and stays—GST-compliant.
    • Invoice – Making GST compliant Invoices
    • Books – Complete Accounting, possible to integrate with Bank Accounts in real time
    • Inventory Management
    • Subscription Management

 

Do write to us and we will help you identify appropriate partners to build the IT backbone for your business

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